House Charlotte Downpayment Assistance Program
Testimonials

The unsolicited testimonials we receive from our clients highlight the level of attention and integrity we offer every client. Our commitment to providing you with high quality service is our driving force.



Working with Jeff was a great experience! Being a "first-time home buyer" I thought the loan application process would be intimidating and I definitely was not looking forward to it. That all changed when I had my first meeting with Jeff. He was so personable and made the process simple and easy to understand. Working with Jeff definitely exceeded my expectations! In less than a month, I was in my new home with a mortgage payment that I could handle with ease. Thanks again guys!!!
-Ivette C., customer

Hey Matt, Hoping you are having a great day. I was able to make my move on Saturday. I just wanted to say “THANKS” from the bottom of my heart, God allowed you to be my angel. I can’t find words good enough to express my appreciation for your dedication and concern.
-Joann H., customer

all of ya'll have been just wonderful to work with & lisa & i thank you so much..
i mean, even getting a lower rate the day before closing for us was absolutely awesome i don't know where else we'd get that kind of service & satisfaction.
you guys will be highly recommended to our friends & co-workers..
-Jeff F., customer

Buying a new home is a very exciting time, but it is also usually a very stressful time. When we first began working with Jeff we knew that he was customer focused. Our relationship with Jeff grew very quickly; he was calling or emailing me offering assurance almost daily. We bought our first home 27 years ago and needed someone to trust this go-around. My husband trusted Jeff. That says a lot these days. Thank you for your guiding hand. We appreciate the way you “WOW” your customers!
-Rick & Glenda W., customer



Matt, Just wanted to say thank you for your help assisting me with the loan.
I greatly appreciate it and will probably need your help again in the future. Also, I’ll pass on your name to friends and family.
-Robert S., customer

Matt, just a note to let you know you are my HERO!!  Thank you very much for all your hard work on getting my home refinanced. I would have had to sell my home if I did not refinance and because of my credit history I did not think I would be able to refinance. Thanks to you, not only did I get to refinance at a lower fixed interest rate but I received money back and was able to use it to pay off a credit card which makes my monthly debt even lower. I will give your name to all my family and friends. You are a true blessing!        Thank you!
-Tamara M., customer

I wanted to thank you very much for your help. You made a difficult situation easier and I do appreciate it. Please pass on my thanks to your staff also.
I will pass on to you any business leads that I come across.
-George B., customer

The deal closed two days ago due almost exclusively to the work you and your team put into making the loan work. You took an absolute fiasco of a situation and turned it into a success. I can not describe the appreciation I had for your frequent updates and patient responses to my calls (which were many!) More so, your expertise in your field is among the best I have seen. I look forward to doing business with you in the future. I know that any client I am able to send your way will be in excellent hands.
-Sandy H., realtor

When my clients ask for lender referrals Matt Gray and Jeff Gilmore top the list. They provide unparalleled industry knowledge and customer service. Every client of mine that contacts Matt Gray uses Matt Gray. That’s a testament to Matt’s knowledge of the lending industry and commitment to customer service. I know that my clients’ best interests are being addressed in a professional manner. I trust Matt so much that he has serviced my parents’ loan and my last two personal loans.
-Cullen M., real estate broker



Jeff and Matt truly took all the stress out of refinancing our home! They showed us all the various types of loan programs we had available to us based on our goals and what we were trying to accomplish. They also took the time to explain all the pros and cons of each program and how each one worked, which allowed us to make an educated decision as to what was in our best interests! We not only significantly lowered our payments but we found a lender for LIFE! Thanks guys!!
-Dave and Sybil C., customer

Matt, thanks so much for all of your help!! I will definitely pass your name on as friends begin to buy places! You were so much help and I greatly appreciate it!
-Traci C., customer

I just want to say thank you for all of your time and I don’t know how I can pay you back. Thank you, thank you very much. We are moving into the house, it’s our first house and our dream, thank you very much.
-Byron and Brenda H., customer

Thank you, thank you, and thank you. You are a true professional with great expertise and a great staff.
-Ree G., realtor

Thank you so much for your help in getting me a loan and everything else!!! You’ve been so easy to work with and so helpful throughout the whole process! I will definitely send my friends your way! I love my new townhouse…
-Karin C., customer

Closing went smooth (THANKS TO YOU!!!!!) THANKS FOR ALL YOUR HELP!!!!
-Shante and Martin A., customer

I can honestly say that my prior experience with mortgage lenders/brokers has been fair at best, but I am very satisfied with the service that you and Matt have provided.
-Rob H., customer

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